Thank you for visiting Sugmy and shopping with us. Below are the details of our shipping and delivery policies.
- Shipping Locations
We currently ship across India and select international countries, including the USA, UK, UAE, and Europe.
- Processing Time
All orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order is dispatched.
- Estimated Delivery Times Domestic (India): 2–5 working days International: 5–10 working days depending on the destination
- Shipping Charges Free shipping within India. For international orders, shipping charges may apply. Orders above USD $100 are eligible for free international shipping.
- Delays
We are not responsible for shipping delays caused by courier services, customs clearance, or force majeure events.
- Customs & Duties (International Orders)
Customers are responsible for any applicable import duties or customs charges levied by the destination country.
- Undelivered Packages
If a package is returned to us due to incorrect address or failed delivery attempts, we will contact you for re-shipment. Additional charges may apply.
- Contact Us
If you have any questions about your order, shipping, or tracking, please contact:
✉ info@sugmys.com
📞 +91-9412761566
